EMPLOYEE OF THE QUARTER - GINNY GAPEN

Each quarter, an employee is selected to be the recipient of this recognition.

Ginny Gapen, Community Manager, has been chosen as “Employee of the Quarter”!!! Ginny consistently receives compliments from homeowners and board members about her caring nature and the way in which she handles difficult situations with the utmost diplomacy and professionalism. Ginny’s dedication to the oversight and management of her communities flows over into her team spirit at the office. She’s always willing to lend a hand to everyone, while sharing her nurturing side to all of us.

Great job, Ginny!!

HAPPY THANKSGIVING

The Tri-City team wants to wish you a very Happy Thanksgiving. We hope you have a wonderful holiday. In observance of the Thanksgiving holiday, the Tri-City office will be closed Thursday & Friday, November 27th & 28th so our staff can enjoy the holiday with their loved ones. We will reopen again Monday, Dec 1st.

EMPLOYEE OF THE QUARTER– PAT MORICI

Each quarter, an employee is selected to be the recipient of this recognition.

Pat Morici, Accounting Manager, has been chosen as “Employee of the Quarter”!!!

Pat joined our company in 1983. Yes, you read correctly – 1983. Pat has been working with us for 25 years. Anyone of our client board members who has had the pleasure of contacting Pat will understand that her glass is always “half full” and she will do whatever she can to help each and every one of you.

That same attitude is felt by our employees, from Administrative Assistants to Managers alike. Pat is always willing to help when she can. In a position that requires extensive deadlines, Pat is always there. She has a strong work ethic and has rarely missed a deadline in those 25 years of service.

Pat deserves a great big “thank you”, from each and every one of us for her continued dedication to you our client members and from our staff. Pat – Thank you.

Insurance Deductible – who pays?

By Elaine Anghel

Insurance Deductible Resolution –

Do you have a policy in place regarding how the master insurance deductible would be handled in the event of a loss involving an insurance claim? Who will absorb the cost of that deductible? The homeowner? The association? It may be dictated in your governing documents. Maybe it depends on the cause or which of the two parties were responsible for the maintenance of that element that created the damage.

It is very important that your association have a resolution in place with regards to this issue. Be ahead of the game; understand how you’ll handle your insurance deductible before you have the circumstance staring you in the face!! Your manager can facilitate this resolution by having your association attorney review your documents and create a resolution for you.

New Legislation for 2008

By Elaine Anghel

The following represents the changes in the law this year which are minimal, compared to prior years. I would like to extend a “thank you” to all board and committee members who played a part in contacting their state representatives, and to those that contributed to the CAI $1 per door campaign. Thanks to your efforts, Tri-City’s support and interest, and the combined efforts of the lobbyists through AACM and CAI, we were able to be heard on many levels to help ensure bad legislation was not passed.

House Bill 2726 has been signed by the Governor and has an effective date of January 1, 2009. House Bill 2440 and Senate Bill 1258 go into effect on September 26, 2008 (which is 90 days after the session adjourned on June 27, 2008).

• HB 2726/Pre-1986 Condominiums and the Condominium Act – if your association is not a pre-1986 condo, this does not apply to your community. If you are a pre-1986 condo, your manager has a detailed outline explaining how this law affects the operations of your association.
• HB 2440/Circulation of Political Petitions – This law restricts associations from prohibiting the circulation of political petitions on property dedicated to the public within their communities.
• SB 1258/Timeshare Foreclosures – this law does not apply to your association, as you are not a timeshare. However, an outline has been provided to you in the event you are curious as to the contents.

An outline of these laws have been made available to each of you and if I can assist in answering any questions, please call me anytime!

Employee of the Quarter - Brenda Campbell

Each quarter, an employee is selected to be the recipient of this recognition.

Brenda Campbell, Administrative Assistant, has been chosen as “Employee of the Quarter”!!!

Brenda joined our team a little over a year ago as a receptionist and was soon thereafter promoted to her current position as an administrative assistant position. Excellent customer service skills, concentrated efforts on detail and follow through, together with her strong work ethic, has given Brenda the exemplary record that she has maintained!

Brenda deserves an incredible “Thank You” for all of her dedication.

Congratulations, Brenda!!

Vote Tri-City on Ranking Arizona

Ranking Arizona is the outcome of the largest business opinion poll in Arizona. Each category is selected by the staff of Arizona Business Magazine for the general public to vote on and are based upon business and leisure activities of Arizona's business professionals.

Please take the time to register your vote for Tri-City Property Management Services, Inc. for the 2009 ranking. To vote please click HERE.

Tri-City Property Management Services, Inc. helps spruce up South Vistas community

Tri-City Property Management Services, Inc. recently participated in the AACM Outreach Committee project. Jean-Marie Bellington, who serves on the AACM Outreach Committee, as well as eight other Tri-City employees helped to spruce up the South Vistas community at 12th St. and Southern Ave.

For further details See the Arizona Republic article below.

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Volunteers spruce up South Vistas community

by Kelli Rush - Apr. 28, 2008 03:15
PMSpecial for The Republic

Source: AZCentral

The sun was high and smiles were bright Saturday as 200 volunteers descended into the South Vistas community near 12th Street and Southern Avenue at 7 a.m.

Young and old gathered with city officials to landscape, clean up graffiti and garbage, and renew a sense of pride in the community.

"We want to empower the neighborhood so that the neighbors can get more involved and get more active in taking care of their neighborhood," said City Councilman Michael Johnson, who represents the area.

The program is called Homeowners Outreach Program Enterprise. The HOPE clean-up in South Vistas is Arizona Association of Community Managers outreach project for 2008, said Linda Lang, CEO of AACM. However, the organization will not turn its back once the trash is gone.

"We are not just coming, cleaning up and leaving. We're kind of adopting this neighborhood so if they need some more help, we'll come out and help them," Lang said.

Johnson said the project had enticed residents to get involved right away, as homeowners were cleaning up their yards as well as assisting in the alleys.

"This has actually been one of the areas that has been a high crime area for us. This is an area that we're been focusing on, putting attention on, putting police services on and we're out here trying to empower the community," Johnson said.

The volunteers helped to clear four major alleys where Lang said they found couches, drums and broken tables. They also landscaped the area around a Baptist church and redesigned the entrance of the community. All materials were donated.

Derek Pappas, 12, was among the many youths present. His job was to wet down dirt and spread the rocks in the landscape.

"It takes me away to see this place, it just needs a lot of help. I really needed to be out here," Pappas said.

As people passed each other they gave each other high-fives and complimented each other on a great job.

"What we want to do is give them a hand up and then hopefully they can do it on their own. It means a lot. It's a domino effect," said Ray Buchanan of Neighborhood Services.

"City can't do it alone. Homeowner's association can't do it alone, Police Department can't do it alone, but together, we can make a difference," Jerome Miller, director of Neighborhood Services, said.

Kim Lewandowski Receives CAAM Certificate

We are happy to announce that Kim Lewandowski has earned her CAAM (Certified Arizona Association Manager) certificate through AACM (Arizona Association of Community Managers) today. In 2005 the Professional Standards Committee created the Certified Arizona Association Manager (CAAM) designation to ensure a high level of accountability for Community Managers in the State of Arizona. Continued education is a requirement to maintain the CAAM designation. Tri-City Property Management Services, Inc. pays all costs associated with obtaining and maintaining industry education and designations for all of our management team to ensure proper level of education according to industry standards and ethics. Congratulations Kim!

Employee of the Quarter - Audrey Kirkes

Each quarter, an employee is selected to be the recipient of this recognition. Audrey Kirkes, Administrative Assistant, has been chosen as “Employee of the Quarter”!!!

Audrey was first a receptionist before moving into the administrative assistant position 2 1/2 years ago. Her customer service skills, together with her strengths and abilities gained while growing in her current position has certainly given her the option to be groomed for a management position…maybe someday we can talk her into it!!

Audrey is consistently positive, willing and happy to help the moment anyone needs it – clients, fellow employees, or whoever it may be!

Congratulations, Audrey!!

Tri-City Property Management Services, Inc. Secures Hope Grant for Valley Resident.

Several years ago the Arizona Association of Community Managers (AACM) recognized a need to assist Arizona community residents with special financial needs. A program was developed call the Homeowners Outreach Program Enterprise (HOPE) established a grant to assist qualified homeowners in need of assistance paying past association dues.

Tri-City Manager Dawn Haskin, with the recommendations of our Collections Manager Melody Elliott, submitted the paperwork necessary to secure the grant for one of our Mesa client community residents.

KPNX-TV NBC 12 News
Air Date: Wednesday, December 12, 2007

AACM reports that purpose of the HOPE Grant is:

• Assist AZ National Guard and Reserve Units call to full time active duty.


• Help homeowners with financial hardships due to a severe health problem or a recent death in the family.


• Improve a community association's ability to meet short-term financial obligations.


• Disseminate information and resources regarding community association issues.


• Facilitate innovative solutions to community association issues.


• Provide leadership training through AACM's educational opportunities.


• Enhance the long-term viability of the community association by providing another resource for problem solving.

This is the fourth HOPE Grant that has been secured for one of Tri-City’s client community residents.